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We are increasing our 'Open Surgery' and 'pre-bookable' appointments across our sites for a trial period. Please telephone the Surgery for further information.

Bank Holidays

Please ensure you prepare in advance for Bank Holiday closures and request your repeat prescriptions in good time. When we are closed you can call 111 for all non-urgent enquiries or attend the walk-in centre at the Station Plaza, Station Approach, Hastings. For any urgent matters, eg: chest pains, breathlessness, etc, please attend A&E or dial 999.

Beaconsfield Road, Fairlight Road and Little Ridge sites will all be closed on the following dates: Friday 19th of April (Good Friday), Monday 22nd of April (Easter Monday), Monday 6th of May and Monday 27th of May.

Change 4 Life: Sugar swaps for kids!

Make a sugar swap!

Did you know just one or two everyday swaps can really make a difference to how much sugar your child is having, while still keeping them happy?

Children in England are eating an extra 2,800 sugar cubes a year, which is more than double the recommended guidelines. That's 8 cubes too many each day!

Half of the sugar in our children's diets comes from sugary drinks, sweets, biscuits, cakes, puddings, sugary breakfast cereals and higher-sugar yoghurts and puddings.

But it's easy to cut back by swapping from higher- to lower-sugar products.

The NHS is reducing prescriptions for medicines you can buy in a pharmacy. Find out what this means for you:

Extended Access appointments outside of normal Surgery opening hours

We are pleased to announce that we will be offering more access in the evenings and occasionally on Saturdays. All of this access will be at the Beaconsfield Ore Surgery site at 21 Fairlight Road. As a consequence, the main Beaconsfield Road site will now close at 6pm on a Thursday. These appointments are only bookable up to 5 days in advance. Please note that the Surgery and telephones will not be open routinely on Saturdays. Access to the Surgery will only be granted to patients who have pre-booked these appointments. The Surgery will not be open for any other business. 

Improving Access


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Due to an increase in the number of wasted appointments through patients failing to attend without informing the surgery it has become necessary to implement the following policy:

If you fail to attend for 3 appointments with a doctor or a nurse you may be removed from the practice list and be requested to find an alternative practice.

122 patients failed to attend their appointments in January 2019 and did not cancel so these were wasted appointments. Please ensure you cancel your appointment if you no longer need it so that it can be offered to someone who does need it.


Do you want to find out more about local community events and organisations? The East Sussex Community Information Service (ESCIS) has a comprehensive and ever-growing list of local services, advice and information for families, groups and hobbyists. To find out more, please follow the link:

East Sussex County Council have a useful website which includes local care and support information all in one place. To find out more please go to:

Keeping your balance: reduce your risk of falls. Have you fallen in the last year? Do you have problems with your strength and balance when walking? Do you have a fear of falling? If you answered 'yes' to any of these please call Health and Social Care Connect on 0345 6080191. The adviser will direct you to services that can help to reduce your risk of falling. You do not need to see a GP as you are able to self-refer to this service.

Keep warm and well in East Sussex. In East Sussex there are around 350 preventable deaths each winter. Being cold at home makes underlying health problems worse or even fatal. Being too cold can also increase the risk of trips and falls, stroke or heart attack. Please see the folllowing link for more information:

Heating your home

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