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IMPORTANT - PLEASE BE AWARE THAT ALL 3 SITES WILL BE CLOSED FROM 1PM ON TUESDAY 2 APRIL FOR A LEARNING EVENT. IF YOU HAVE A MEDICAL ISSUE WHICH CANNOT WAIT UNTIL THE NEXT MORNING, PLEASE RING 111 OR ATTEND THE A&E DEPARTMENT IF IT IS AN EMERGENCY, IE: CHEST PAINS, BREATHLESSNESS, ETC.


Patient Survey: The Patient Participation Group is running a Patient Survey throughout March. You can fill the survey in online at https://surveyhero.com/c/f186668d or fill in a form at any of our sites. Members of the Patient Participation Group will be on hand occasionally in the waiting rooms to help you complete the form and give you more information as to the purpose of running these surveys. We appreciate your feedback. 


Avoiding Frailty in Older Age - A talk by Dr Mucci

Our Patient Participation Group has organised a talk by Dr Mucci on how to keep fit and healthy in older age. Please see the attached posters for further details on venue and time. 

Avoiding Frailty In Older Age

Dr Mucci meeting


Sepsis is a serious complication of an infection.

Without quick treatment, sepsis can lead to multiple organ failure and death. Early symptoms of sepsis may include:

  • a high temperature (fever) or low body temperature
  • chills and shivering
  • a fast heartbeat
  • fast breathing

For a comprehensive guide to sepsis, it's symptoms and causes, please follow the link to the NHS.UK at https://www.nhs.uk/conditions/sepsis/


We are increasing our 'Open Surgery' and 'pre-bookable' appointments across our sites for a trial period. Please telephone the Surgery for further information.


We are pleased to announce that we will be offering Family Planning clinics from May; these include procedures such as coils and contraceptive implants. Please check back nearer the time for further details.

B12 Injections

From April 2019 we will be holding walk-in clinics for these injections at the Fairlight Road site on Wednesday, Thursday and Friday mornings only between 8.30am and 9.00am with the Healthcare Assistant. 


Bank Holidays

Please ensure you prepare in advance for Bank Holiday closures and request your repeat prescriptions in good time. When we are closed you can call 111 for all non-urgent enquiries or attend the walk-in centre at the Station Plaza, Station Approach, Hastings. For any urgent matters, eg: chest pains, breathlessness, etc, please attend A&E or dial 999.

Beaconsfield Road, Fairlight Road and Little Ridge sites will all be closed on the following dates: Friday 19th of April (Good Friday), Monday 22nd of April (Easter Monday), Monday 6th of May and Monday 27th of May.


The next Patient Participation Group Meeting is Tuesday 9th April 6.30pm at the Fairlight Road site.



The NHS is reducing prescriptions for medicines you can buy in a pharmacy. Find out what this means for you: https://www.nhs.uk/common-health-questions/medicines/why-cant-i-get-prescription-over-counter-medicine/


Extended Access appointments outside of normal Surgery opening hours

We are pleased to announce that we are now offering more access in the evenings and occasionally on Saturdays. All of this access is at the Beaconsfield Ore Surgery site at 21 Fairlight Road. As a consequence, the main Beaconsfield Road site will close at 6pm on a Thursday. These appointments are only bookable up to 5 days in advance. Please note that the Surgery and telephones will not be open routinely on Saturdays. Access to the Surgery will only be granted to patients who have pre-booked these appointments. The Surgery will not be open for any other business. 

Improving Access


Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Due to an increase in the number of wasted appointments through patients failing to attend without informing the surgery it has become necessary to implement the following policy:

If you fail to attend for 3 appointments with a doctor or a nurse you may be removed from the practice list and be requested to find an alternative practice.

148 patients failed to attend their appointments in February 2019 and did not cancel, so these were wasted appointments. Please ensure you cancel your appointment if you no longer need it so that it can be offered to someone who does need it.


East Sussex County Council have a useful website which includes local care and support information all in one place. To find out more please go to: https://1space.eastsussex.gov.uk/


Keeping your balance: reduce your risk of falls. Have you fallen in the last year? Do you have problems with your strength and balance when walking? Do you have a fear of falling? If you answered 'yes' to any of these please call Health and Social Care Connect on 0345 6080191. The adviser will direct you to services that can help to reduce your risk of falling. You do not need to see a GP as you are able to self-refer to this service.


Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website