IMPORTANT NOTICE REGARDING SATELLITE SITE TEMPORARY CLOSURE
The Beaconsfield Ore Surgery site (Fairlight Road) will be closed from 24 December 2018 until 28 January 2019 due to gas mains works closing Fairlight Road and therefore making access to the Surgery very limited. All routine clinics which would normally be at Fairlight Road will now be moved to the Little Ridge site.
If you have an appointment booked at the Fairlight Road site you will need to re-book at one of the other sites.
You can ring 01424 755355 to re-book your appointment; we will attempt to contact any patients who do not rearrange their appointments.
We apologise for any inconvenience caused.
Please ensure that you request your repeat prescriptions in good time over the Christmas and New Year period. The last day to order your prescription is Wednesday 19th December.
ALL SITES WILL BE CLOSED CHRISTMAS DAY, BOXING DAY AND NEW YEARS DAY. IF YOU HAVE A MEDICAL ISSUE WHICH CANNOT WAIT, PLEASE VISIT THE STATION PLAZA WALK-IN CENTRE AT HASTINGS STATION, RING 111 FOR ADVICE OR ATTEND A&E IF IT IS AN EMERGENCY, EG: CHEST PAINS, BREATHLESSNESS, ETC.
The NHS is reducing prescriptions for medicines you can buy in a pharmacy. Find out what this means for you: https://www.nhs.uk/common-health-questions/medicines/why-cant-i-get-prescription-over-counter-medicine/
Extended Access appointments outside of normal Surgery opening hours
We are pleased to announce that we will be offering more access in the evenings and occasionally on Saturdays. All of this access will be at the Beaconsfield Ore Surgery site at 21 Fairlight Road*. As a consequence, the main Beaconsfield Road site will now close at 6pm on a Thursday. These appointments are only bookable up to 5 days in advance. Please note that the Surgery and telephones will not be open routinely on Saturdays. Access to the Surgery will only be granted to patients who have pre-booked these appointments. The Surgery will not be open for any other business.
*PLEASE BE ADVISED THAT DURING JANUARY THESE CLINICS WILL BE TEMPORARILY HELD AT THE LITTLE RIDGE SITE AS FAIRLIGHT ROAD WILL BE CLOSED.
CHANGE TO TELEPHONE NUMBER: The whole of the Beaconsfield Group Practice will now be using just one telephone number. This will allow you to pick which site you would like to be put through to; the old numbers have been withdrawn. Our new telephone number is 01424 755355. If you ring one of the existing old numbers after 1st October you will be asked to hang up and redial the new number so we advise patients to update their mobile phones with our new number now.
PLEASE ENSURE WE HAVE YOUR CORRECT CONTACT DETAILS. IT IS VITAL THAT WE ARE ABLE TO CONTACT PATIENTS IN A TIMELY AND EFFICIENT MANNER SO PLEASE UPDATE US AS SOON AS YOU CHANGE YOUR TELEPHONE NUMBER/ADDRESS/NAME, ETC.
Do you want to find out more about local community events and organisations? The East Sussex Community Information Service (ESCIS) has a comprehensive and ever-growing list of local services, advice and information for families, groups and hobbyists. To find out more, please follow the link: https://www.escis.org.uk/
East Sussex County Council have a useful website which includes local care and support information all in one place. To find out more please go to: https://1space.eastsussex.gov.uk/
The next Patient Participation Group meeting will be on Tuesday 8 January 2019 and will be held at the Beaconsfield Ore Surgery Site. We look forward to seeing you there.
Appointments: We are getting an increasing number of patients arriving at the incorrect site for their appointments. Please ensure that you know where your appointment is, as the Surgery works across 3 sites and we cannot accommodate you if you turn up at the wrong site, as we are extremely busy every day. Our staff do their best to ensure they are clear when giving the appointment details but it is the responsibility of the patients to check where their appointment is actually located. Text reminders are sent to all patients who have provided a mobile number.
During the month of November 2018 130 patients did not attend and did not cancel their appointments. Missed appointments cost the NHS time and money. Please cancel your appointment if you no longer need it so that it can be offered to someone who does need it.
Keeping your balance: reduce your risk of falls. Have you fallen in the last year? Do you have problems with your strength and balance when walking? Do you have a fear of falling? If you answered 'yes' to any of these please call Health and Social Care Connect on 0345 6080191. The adviser will direct you to services that can help to reduce your risk of falling. You do not need to see a GP as you are able to self-refer to this service.
Keep warm and well in East Sussex. In East Sussex there are around 350 preventable deaths each winter. Being cold at home makes underlying health problems worse or even fatal. Being too cold can also increase the risk of trips and falls, stroke or heart attack. Please see the folllowing link for more information: https://warmeastsussex.org.uk/