TEMPORARY BRANCH CLOSURE
Please be aware that the Little Ridge branch site will be closed the whole of the week commencing the 18th of November 2019 for emergency repairs. The Fairlight Road site will have extended opening hours to compensate and the main Beaconsfield Road site will be open as usual. We apologise for any disruption caused.
IMPORTANT INFORMATION *THURSDAY 21ST NOVEMBER 2019*
The Beaconsfield Group Practice
*Beaconsfield Road Surgery
*Beaconsfield Ore Surgery Site
will close at 1pm for staff training
(Little Ridge Surgery is already closed this week commencing 18/11/19 for essential maintenance work)
If you have a medical condition which will not wait until the following morning, please call the surgery number on 01424 755355 before 6.30 p.m. or 111 after this time.
If you have a medical emergency dial 999 or go to A&E
NEW! Online Consultation service
You can now contact the surgery online to tell us all about your medical problem or ask an admin question.
Completing an Engage Consult questionnaire allows us to quickly and safely decide on the best way to help you, your child or an adult in your care.
If you send us a request within our SAME DAY RESPONSE HOURS you will hear back from us on the day, usually within 7 hours.
If you create an account for Engage Consult, you can also receive replies online, rather than by phone.
Click on the link below to access our Engage Consult Online Consultation service.
We now have a Facebook page. Simply search for 'Beaconsfield Road Surgery, Hastings' to 'like and follow' our page. We will have regular updates on clinic information and useful tips on healthy living and local community activities.
We are now taking bookings for the flu vaccination. Please ring the Surgery to book your appointment if you are eligible.
DID YOU KNOW THAT WE OFFER FLU INJECTIONS IN OUR EXTENDED ACCESS CLINICS? PLEASE RING TO BOOK AN APPOINTMENT ON 01424 755355.
OTHER APPOINTMENTS ARE AVAILABLE DURING WEEKDAYS, PLEASE RING FOR AVAILABILITY.
OPEN SURGERY AT FAIRLIGHT ROAD
In the interest of patient safety, please be aware that if Dr Parker is on duty, she cannot see an unlimited number of patients. When there is another clinician available, Dr Parker’s appointments will be capped and then patients will see an alternative clinician.
The Diabetic Eye Screening Service also has a comprehensive website at https://www.esht.nhs.uk/service/diabetic-eye-screening/
Sepsis is a serious complication of an infection.
Without quick treatment, sepsis can lead to multiple organ failure and death. Early symptoms of sepsis may include:
- a high temperature (fever) or low body temperature
- chills and shivering
- a fast heartbeat
- fast breathing
For a comprehensive guide to sepsis, it's symptoms and causes, please follow the link to the NHS.UK at https://www.nhs.uk/conditions/sepsis/
The NHS is reducing prescriptions for medicines you can buy in a pharmacy. Find out what this means for you: https://www.nhs.uk/common-health-questions/medicines/why-cant-i-get-prescription-over-counter-medicine/
Extended Access appointments outside of normal Surgery opening hours
We are pleased to announce that we are now offering more access in the evenings and occasionally on Saturdays. All of this access is at the Beaconsfield Ore Surgery site at 21 Fairlight Road. These appointments are only bookable up to 5 days in advance. Please note that the Surgery and telephones will not be open routinely on Saturdays. Access to the Surgery will only be granted to patients who have pre-booked these appointments. The Surgery will not be open for any other business.Improving Access
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Due to an increase in the number of wasted appointments through patients failing to attend without informing the surgery it has become necessary to implement the following policy:
If you fail to attend for 3 appointments with a doctor or a nurse you may be removed from the practice list and be requested to find an alternative practice.
242 patients failed to attend their appointments in October 2019 and did not cancel, so these were wasted appointments. Please ensure you cancel your appointment if you no longer need it so that it can be offered to someone who does need it.