NEW! Online Consultation service
You can now contact the surgery online to tell us all about your medical problem or ask an admin question.
Completing an Engage Consult questionnaire allows us to quickly and safely decide on the best way to help you, your child or an adult in your care.
If you send us a request within our SAME DAY RESPONSE HOURS you will hear back from us on the day, usually within 7 hours.
If you create an account for Engage Consult, you can also receive replies online, rather than by phone.
Click on the link below to access our Engage Consult Online Consultation service.
We are now taking bookings for the flu vaccination. Please ring the Surgery to book your appointment if you are eligible.
DID YOU KNOW THAT WE OFFER FLU INJECTIONS IN OUR EXTENDED ACCESS CLINICS? THE NEXT SATURDAY CLINIC IS THE 19TH OF OCTOBER, PLEASE RING TO BOOK AN APPOINTMENT ON 01424 755355.
OTHER APPOINTMENTS ARE AVAILABLE DURING WEEKDAYS, PLEASE RING FOR AVAILABILITY.
OPEN SURGERY AT FAIRLIGHT ROAD
In the interest of patient safety, please be aware that if Dr Parker is on duty, she cannot see an unlimited number of patients. When there is another clinician available, Dr Parker’s appointments will be capped and then patients will see an alternative clinician.
On the 2nd September, a candid and heart wrenching new TV advert about how smoking causes early death will be broadcast to local homes. We all know smoking kills but somehow we think it will kill ‘other people’, not us. The stark truth is that smoking will kill 1 in 2 smokers in East Sussex, often after years of disability and much earlier than expected. The campaign was developed to highlight why it’s worth taking that vital step to quit now with the Stop Smoking Service, and urges smokers to be there tomorrow for their family and loved ones. Visit: www.betheretomorrow.co.uk
Diabetic retinopathy is one of the most common causes of blindness in the Western world and as there may not be any symptoms, it is very important that screening takes place. Please see the attached poster for more information regarding Diabetic Eye Screening: Diabetic Eye Screening
The Diabetic Eye Screening Service also has a comprehensive website at https://www.esht.nhs.uk/service/diabetic-eye-screening/
CHANGES TO THE TELEPHONE SYSTEM FROM 1ST JULY 2019
PLEASE RING 01424 755355 AND SELECT FROM THE NEW OPTIONS BELOW:
RESULTS LINE (11AM-1PM ONLY) OPTION 1
LITTLE RIDGE SITE: OPTION 2
FAIRLIGHT ROAD (ORE SITE): OPTION 3
BEACONSFIELD ROAD SITE: OPTION 4
Sunscreen and sun safety
Advice for adults and children on sunscreen and sun safety in the UK and abroad.
Sunburn increases your risk of skin cancer. Sunburn does not just happen on holiday. You can burn in the UK, even when it's cloudy.
There's no safe or healthy way to get a tan. A tan does not protect your skin from the sun's harmful effects.
Aim to strike a balance between protecting yourself from the sun and getting enough vitamin D from sunlight.
Fore more information on sun safety please follow the link: https://www.nhs.uk/live-well/healthy-body/sunscreen-and-sun-safety/
Sepsis is a serious complication of an infection.
Without quick treatment, sepsis can lead to multiple organ failure and death. Early symptoms of sepsis may include:
- a high temperature (fever) or low body temperature
- chills and shivering
- a fast heartbeat
- fast breathing
For a comprehensive guide to sepsis, it's symptoms and causes, please follow the link to the NHS.UK at https://www.nhs.uk/conditions/sepsis/
The NHS is reducing prescriptions for medicines you can buy in a pharmacy. Find out what this means for you: https://www.nhs.uk/common-health-questions/medicines/why-cant-i-get-prescription-over-counter-medicine/
Extended Access appointments outside of normal Surgery opening hours
We are pleased to announce that we are now offering more access in the evenings and occasionally on Saturdays. All of this access is at the Beaconsfield Ore Surgery site at 21 Fairlight Road. These appointments are only bookable up to 5 days in advance. Please note that the Surgery and telephones will not be open routinely on Saturdays. Access to the Surgery will only be granted to patients who have pre-booked these appointments. The Surgery will not be open for any other business.Improving Access
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Due to an increase in the number of wasted appointments through patients failing to attend without informing the surgery it has become necessary to implement the following policy:
If you fail to attend for 3 appointments with a doctor or a nurse you may be removed from the practice list and be requested to find an alternative practice.
181 patients failed to attend their appointments in August 2019 and did not cancel, so these were wasted appointments. Please ensure you cancel your appointment if you no longer need it so that it can be offered to someone who does need it.