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We operate a text reminder service whereby you will receive a text message from the Surgery to remind you of an upcoming appointment. If you wish to cancel the appointment you simply text back 'CANCEL' and the appointment is automatically cancelled at the Surgery.

Please do not reply with any other messages as these will prevent the system from automatically cancelling the appointment.

If the system is able to cancel your appointment then we can offer that slot to another patient. Failure to send an appropriate reply will lead to the Surgery marking you as a non-attender and you may be asked to leave our Practice list if you appear repeatedly to have not attended booked appointments.

If you have any questions related to our text messaging service, please contact the Surgery.

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